The federal PRIVACY ACT incorporates Privacy Principles that set out the rules for handling personal information in the private sector (http://www.privacy.gov.au/faq/health).
As a part of providing your medical care, it is necessary that a certain amount of personal information be collected. This information is necessary to provide your medical care. All staff associated with the practice maintain strict confidentiality. We will be writing back to your referring GP and other practitioners if they need to be consulted in regards to your care.
As a patient, you have the right to access your personal health information (medical record) and know what information is held about you. You can also make corrections if you consider the data is incorrect. Information cannot be released to other parties without your permission nor can we access your information from other providers without your consent.
Generally, the person who creates the medical record owns the copyright to that record. However, this does not interfere with your right to access your medical records. Privacy and copyright are two different issues. If you wish to accesses the information we hold, we ask that you make a request in writing to our office. You will need to provide some form of identification (eg. a copy of your driver’s license or passport) so we can verify that you are the individual to whom the personal information relates. You should also include details of how we can contact you in case we need to discuss your request.
We are a paper-lite office that means we keep the use of paper to the minimum. Any paperwork is you fill in at our office, is converted into a digital format and shredded in a confidential manner. Your data is held in an electronic format, strictly confidentially on our servers, which are based in Australia. The digital data is backed up regularly, monitored and maintained by a professional software company. However, given the digital nature of the data, it is subject to malicious virus attack, power failure and failure or corruption of hard drives, in spite of taking the due precautions.
At AEVAFEM we do not sell, rent or lease our patient information to third parties. However, we are required to disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to:
(a) conform to legislative requirements or comply other with legal process;
(b) protect and defend the rights or property of AEVAFEM Pty Ltd; and,
(c) protect the personal safety of users of AEVAFEM Website, or the public.